Shipping policy

Where we ship

Andersen Mercantile currently ships to addresses within the 50 United States only.

Shipping rates

Shipping is free for all orders within the 50 United States

Order processing

Orders are prepared for shipment after payment has been confirmed. Processing and delivery estimates are shown at checkout when available.

Orders containing products from different fulfillment partners may arrive in separate packages and at different times.

Tracking

When tracking information is available, it will be sent to the email address or contact information provided with the order. Tracking updates may take some time to appear after the shipping carrier receives the package.

Fulfillment partners

Some products may be shipped directly from third-party fulfillment partners. This helps us offer a broader selection of products and may affect the package origin, delivery time, or tracking information.

Delivery issues

For delayed or missing packages, check your tracking information and contact the shipping carrier, and neighbors nearby for any info. For damaged or incorrect items, refer to our Return and Refund Policy.

Address accuracy

Please review your shipping address carefully before completing your order. An incorrect or incomplete address may cause delivery delays or a returned package.

We may be unable to change an address after an order has entered processing.