Refund policy

RETURN & REFUND POLICY

All Sales Are Final All purchases at Andersen Mercantile are final. We do not accept returns, exchanges, or cancellations for any reason. Items ordered in the wrong size or color by the customer are not eligible for return, exchange, or refund.

Damaged, Defective, or Incorrect Items Claims for damaged, defective, or incorrect items must be submitted within 7 days of delivery to anderseneric69@gmail.com with your order number and photos/video. Andersen Mercantile reserves the right to resolve such claims at its sole discretion, including but not limited to issuing a replacement shipment.

Shipping & Returns Our products are fulfilled and shipped from overseas. As all sales are final, return shipping is not applicable. In the rare event a return is authorized at our sole discretion, all return shipping costs are the sole responsibility of the customer.

Lost or Undelivered Orders Contact your carrier directly for lost or undelivered packages. If unresolved, email anderseneric69@gmail.com within 7 days of the expected delivery date.

Order Cancellations Orders cannot be cancelled once placed.

By completing your purchase at Andersen Mercantile, you acknowledge and agree to this policy.